Delivery Information

Nationwide Clothing and Footwear Delivery in Nigeria

At kwikshop (www.kwikshop.shop), we understand your desire for clothing and footwear – therefore, we go to great lengths to deliver your orders in the fastest, safest, and most economical way. Our delivery service is designed to meet the unique needs of Nigerian consumers, whether you are in the bustling metropolis of Lagos or the remote communities of Kaduna. Here is everything you need to know about our delivery process.

1. Delivery Area: Nationwide, Nigeria

No matter where you are in Nigeria, we can serve you. Our delivery network covers all 36 states and the Federal Capital Territory (FCT), including:

Major Cities: Lagos, Abuja, Kano, Port Harcourt, Ibadan, Benin City, Calabar, etc. (Priority delivery to urban areas).

Semi-Urban and Rural Areas: From industrial towns in Ogun State to highland communities, we partner with trusted local logistics providers to ensure reliable service even in remote areas.

Note: For extremely remote areas, our team will contact you after you place your order to confirm the nearest delivery point (e.g., local market or partner store) and other details.

2. Delivery Time: When will you receive your order?

We understand that speed is crucial—especially when you need the perfect outfit or a pair of shoes. Our delivery times vary by location, but you can expect:

Major cities (Lagos, Abuja, Port Harcourt, Ibadan): 1-3 business days. Orders placed before 2 PM (West African Time) will be prioritized for same-day delivery to expedite processing.

Semi-urban areas (e.g., Akure, Ilorin, Wari): 3-5 business days.

Remote areas (e.g., parts of Bauchi, Taraba, and Zanfara states): 5-7 business days. This means delivery times for remote areas may take longer, but we will provide a tracking link so you can check your delivery progress at any time.

Business days do not include weekends (Saturday and Sunday) and Nigerian public holidays (e.g., Independence Day, Eid al-Fitr, and Christmas). 3. Shipping Costs: Transparent Pricing, No Hidden Fees

We adhere to a clear and fair pricing policy, allowing you to understand shipping costs before placing your order. Shipping costs are calculated based on your delivery address and the weight/size of your package. Here are our standard charges:

Free Shipping on Orders Over 150,000 Nigerian Naira: Enjoy free shipping on high-value items such as laptops, home theater systems, or multiple devices within Nigeria.

Orders Under 150,000 Naira:

Major Cities: 2,500 to 5,000 Naira (depending on package size).

Semi-Urban Areas: 5,000 to 8,000 Naira.

Rural Areas: 8,000 to 12,000 Naira.

You can enter your delivery address on the checkout page to view the exact shipping cost for your order – no hidden fees!

4. How to Track Your Order

Once your order ships, we will send you a tracking number via email and SMS (to the phone number you provided at checkout). You can use this number to:

Visit the order tracking page on our website (www.kwikshop.shop).

Enter your tracking number and email address.

View real-time updates on your package leaving our warehouse, being shipped to your state, and finally arriving at its destination. If you encounter any problems tracking your order, our customer support team (shop95058@gmail.com or +2348133571787) is always ready to assist you.

5. Receiving Instructions: What Items Do You Need to Prepare to Receive Your Package?

To ensure successful delivery, please:

Go to your delivery address on the estimated delivery date. Our courier will call you 1-2 hours before arrival to confirm.

Please have valid identification (e.g., ID card, driver's license, passport) ready. The courier will ask to see your identification to verify your identity (this helps prevent theft or misdelivery).

Please inspect the package before signing for it: Check the box and the products inside for any damage. If you find any damage, please refuse the package and contact us immediately—we will replace the product or issue a refund, no questions asked.

6. Special Considerations for Remote Areas and Large Items

Remote Areas: For areas with inconvenient road access, our courier may arrange delivery to a nearby community center or partner store (we will confirm with you in advance).

6. Changing Delivery Information

Need to update your delivery address or reschedule your delivery time? Please contact us within 24 hours of placing your order (or at least 1 day before the estimated delivery date) using the following methods:

Email: shop95058@gmail.com (Subject: "Change Delivery Method - [Your Order]")